We respect the privacy of our customers. We will never share any confidential information or share your email with anyone.
Every effort has been made to ensure that all patterns and projects are error free. All the information is presented in good faith, however no warranty can be given nor results guaranteed. Therefore, we assume no responsibility for the use of this information or damages that may occur as a result. When errors are brought to our attention, we make every effort to correct and post a revision as soon as possible.
Please make sure to check the Pattern Updates page for pattern corrections prior to starting the project.
We want you to be happy with your purchase. However, Patti’s Patchwork has a no return policy unless an item was sent in error or was damaged upon arrival. We have a 30-day return policy on defective items. Due to copyright laws, patterns and books may not be returned. If there are any problems with your order, please contact us immediately.
All products are priced in Canadian dollars. If you are outside Canada, your credit card company will convert the charge to your currency.
Orders will generally be shipped within 3 business days. Usually we can get the order out the next day. If there is to be a delay for any reason, we will contact you.
By using our website you agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your local currency.
All patterns are original designs created by Patti’s Patchwork. Feel free to make copies of the patterns you purchased for personal use only– but not to share with friends or anyone else. Feel free to make a quilt based on our designs for raffles, charity quilts, to exhibit or to sell at a craft fair. Please be sure to include information on the quilt crediting Patti’s Patchwork for the pattern. Do not make products based on patterns from any of the Patti’s Patchwork designs for mass production.
If you are teaching a class using a pattern from Patti’s Patchwork, each participant must purchase their own pattern. Do not make copies of the patterns for the students.
Still have questions?
Please feel free to contact me with questions at email@example.com.